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Gabriels Community Credit Union Go to main content

What's New & FAQs

New Construction

You may notice some construction as we have started the new year with a full lobby remodel to make GCCU a more comfortable and professional environment.  Know that we will continue to serve you online and in-person as the construction moves forward. Pardon the dust as we improve for UFollow us on Facebook for updates.

New Leadership

As you may already know, Malissa Richardson has been appointed CEO of Gabriels Community Credit Union. Dan Dowsett (previous CEO) continues with us as Chief Operating Officer. We are thrilled to have Malissa in this role. She is bringing change with her positive momentum, ambition and strategic plan to physically and digitally rebuild GCCU to better your experience.

What is a chip card?

Your chip card comes with an encrypted microchip embedded in the card. The microchip provides an enhanced layer of security to your transactions.

Why is my card being upgraded to a chip card?

Your new chip-enabled card provides an extra level of security. The embedded microchip provides unique data specific to your card and the transactions being processed. These security features make it more difficult for fraudsters to counterfeit cards.

Can I use my card for everyday transactions or at non-chip terminals?

Yes! Your chip card will also have the magnetic stripe on the back so you can continue using your card at A TMs and Point of Sale Terminals while merchants in the U.S. are transitioning to the new terminals.

Will my PIN (Personal Identification Number) change?

Yes! You will receive a new PIN mailer shortly after you receive your new chip card.

If I am currently using the CardNAV app, will I need to add my new card?

Yes! You will need to add the new card under Manage Portfolio. And we encourage you to use CardNav. CardNav allows you to control how, when and where your card is being used.


If you have any questions please call our branch at 517-484-0601 or email us at  


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